CUTTINGEDGER.COM (“Cutting Edger”, “we”, “us”) website (our Site) and related services are made available to you in accordance with these General Terms and Conditions of Business and Payment (collectively, the “GTC”). Please read the GTC carefully before placing orders on www.cuttingedger.com. We recommend you keep a copy of our GTC for future reference.

Cutting Edger is the trading name of CUTTING EDGER, a company registered in Dhaka, Bangladesh. Our registered address is CUTTING EDGER, Artisan Center, 57/9, Level 7, Panthapath, Dhaka–1215, Bangladesh.

From time to time, we may amend the GTC. Please read the GTC and review it often. You will find it on our Site on the menu item “Terms and conditions”. If you do not agree to any change to the GTC, you must stop using the website immediately. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

REGISTRATION & GUEST LOGIN

To place an order, you need to enter your address and contact details in the relevant form. When entering your personal data, you are required to provide information about yourself that is true, accurate, current and complete. Should any of your registration information change, please notify us immediately at info@cuttingedger.com.  We may also change the registration requirements from time to time.

We reserve the right to delete multiple registrations and to caution or dismiss any member failing to observe this policy (virtual domestic authority).

Please note, we do not offer services for sale to minors. If you are less than 18 years old, you must obtain the consent of your parent or guardian.

SUBMITTING ORDERS

To submit an order on our Site, place the desired service requirement into the box.

You will either need to enter all your information like – valid email address, contact number, your query or instructions about the work and etc. Finally, confirm that you have read and agreed to the GTC and our Working Policy.

Before clicking on the ‘submit’ button, you can review and change the instructions you have entered.

ACCEPTANCE OF ORDER

When you have selected your desire service and your order has been processed, we will send you an email with the details of your order. Please note this email is NOT an acceptance of your order, just a confirmation that the order has been received. Cutting Edger is entitled to accept your order within 24 hours after receipt.

Acceptance of your order will be completed, when you receive an email confirming all the instruction you provide is clear from both end.

ORDER CANCELLATION

We reserve the right to decline your order if the following events occur, for example, we cannot obtain authorization for payment or you do not meet the criteria set out within the GTC.

The service on our Site and the services in our catalogs are offers without legal obligation. While we endeavor to make sure the details on our website are accurate, from time to time we may discover an error in the pricing or service description. If we discover an error, we will let you know as soon as possible.

We reserve the right to cancel an order for a service that was advertised at an incorrect price and reserve the right to cancel an order that has been accepted. In the event that service are recalled or unable to complete by us, we will process your refund once we get confirmation that it won’t be able to complete by us.

CONTACT

Cutting Edger reserves the right to contact customers or clients via different forms in order to receive information about customer satisfaction. After purchasing items through cuttingedger.com customers or clients will be signed-up for a Newsletter. You may unsubscribe at any point.

PAYMENT & PRICING

For long term relationship customers we Cutting Edger normally invoice at the end of current month. But for short term or single order customer should have to pay in advance. Though if you want to know anything regarding pricing or billing you may knock us anytime.

DELIVERY

We normally delivered the services within 18 to 24 hours. But we will do our utmost to keep customers or clients notified of any delays. If any of the unforeseeable events mentioned above occur for more than 24 hours after committed the original delivery times, you will be entitled to cancel the order.

PROMOTION CODES

Promotion codes and vouchers cannot be transferred and cannot be redeemed for cash. Furthermore, they must not be used in conjunction with any other codes or offers.

Please note that individual works criteria or depends on works complexity may be excluded from select campaigns and vouchers. All codes and offers must be redeemed before the day of expiration, in case no date was specified the promotion code is limited to 12 months since the day of issuing.

RETURNS POLICY

As per our services we do not have return policy for our given services but what we can assure to give you is unlimited revision service on our provided services if mistakes occurs from our side or you are not satisfied with the service we provide.

LIABILITY

It is important to note that the exclusions and limitations outlined in this GTC will not apply in the event of death and personal injury arising from our negligence or our legal representatives or agents of Cutting Edger. The exclusions and limitations of liability in this GTC will also not apply to any other damage resulting from a willful or grossly negligent breach of our obligation by us or our legal representatives and agents. For example, this might include damage caused by any technical error or due to fraudulent concealment of a defect.

Cutting Edger is not responsible for losses caused by a third party and/or customers or clients’ negligence. This includes indirect losses, which are a consequence of the main loss and are not foreseeable by you and us.

Furthermore, we are not responsible for any failure to meet any of our responsibilities outlined in the GTC in relation to events beyond our reasonable control.

INTELLECTUAL PROPERTY

All rights to the images on all of the pages of www.cuttingedger.com, campaigns and social media content are owned by CE CUTTINGEDGER.COM. Any use without our express consent is prohibited.